Terms of service

Terms of Service

Last updated: March 15, 2025

Please read these Terms of Service ("Terms") carefully before using the Maite Co. website and services. By accessing or using our website, you agree to be bound by these Terms and all applicable laws.

If you do not agree to these Terms, you may not use our website or purchase our products.

1. Overview

Maite Co. ("we", "us", "our") operates this website and offers products and services subject to your acceptance of these Terms, our Privacy Policy, and other policies posted on our website.

By using this website, placing an order, or creating an account, you represent that:

You are at least the age of majority in your state or jurisdiction; and
You have the legal authority to enter into these Terms.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

Use the website in any way that violates any applicable law or regulation;
Attempt to gain unauthorized access to any portion of the website, other accounts, or any connected systems or networks;
Interfere with or disrupt the operation of the website, servers, or networks;
Use the website to transmit any harmful code, viruses, malware, or spam;
Use automated systems (such as bots or scrapers) to access or extract data from the website without our prior written permission.

We reserve the right to suspend or terminate your access to the website if we believe you have violated these Terms or any applicable law.

3. Orders, Pricing, and Availability

3.1 Product Information

We make reasonable efforts to display accurate product descriptions, images, and prices. However, we do not warrant that product information is always complete, current, or error-free.

We reserve the right to:

Correct any errors, inaccuracies, or omissions;
Change or update information;
Modify or discontinue products at any time without prior notice.

3.2 Pricing

All prices displayed on our website are in U.S. dollars (unless otherwise indicated) and are subject to change without notice.

Prices may not include applicable taxes, duties, or shipping charges, which will be added at checkout where required.

3.3 Order Acceptance

Your placement of an order does not constitute our acceptance. We may, in our sole discretion, refuse or cancel an order for any reason, including but not limited to:

Product unavailability;
Errors in product or pricing information;
Suspected fraud or unauthorized activity;
Problems identified by our payment processor.

If we cancel an order, we will attempt to notify you using the contact information provided and issue a refund for any amount charged, in accordance with our Refund Policy.

4. Payment

We use third-party payment processors to handle payments securely. By submitting payment information, you represent that:

You are authorized to use the payment method provided;
The information you provide is accurate and complete.

Maite Co. is not responsible for any errors or losses incurred by you or third parties in connection with payment processing, except where required by law.

5. Shipping and Delivery

Shipping and delivery terms, including processing times, methods, and estimated delivery times, are described in our Shipping Policy, which is incorporated into these Terms by reference.

By placing an order, you agree to the Shipping Policy and acknowledge that delivery times are estimates and not guaranteed.

6. Returns and Refunds

Our Refund Policy governs the terms under which you may return products and receive refunds. The Refund Policy is incorporated into these Terms by reference.

By purchasing products from Maite Co., you agree to the Refund Policy.

7. Intellectual Property

Unless otherwise stated, all content on this website—including text, graphics, logos, images, videos, icons, and software—is the property of Maite Co. or its licensors and is protected by applicable intellectual property laws.

You may not:

Copy, reproduce, distribute, modify, or create derivative works from any content on the website;
Use any trademarks, logos, or brand elements of Maite Co. without our prior written permission;
Use any content for commercial purposes without authorization.

Limited personal, non-commercial use of the website is permitted, provided you do not remove any proprietary notices or alter the content.

8. User-Generated Content

If you submit reviews, comments, photos, or other content ("User Content") to our website or social media channels, you grant Maite Co. a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, display, and distribute such content in connection with our business, including for marketing and promotional purposes.

You represent and warrant that:

You own or have the necessary rights to submit the User Content;
The User Content does not infringe any third-party rights;
The User Content is not unlawful, defamatory, obscene, or otherwise objectionable.

We may, but are not obligated to, monitor, edit, or remove User Content at our sole discretion.

9. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website, products, and services of Maite Co. are provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied.

We do not warrant that:

The website will be uninterrupted, timely, secure, or error-free;
The information provided on the website is accurate or complete;
Any defects or errors will be corrected.

You use our website and products at your own risk, subject to any applicable mandatory consumer rights.

10. Limitation of Liability

To the fullest extent permitted by law, Maite Co., its owners, employees, and affiliates shall not be liable for any:

Indirect, incidental, special, consequential, or punitive damages;
Loss of profits, revenue, data, or goodwill;
Damages arising from your use of (or inability to use) the website or products.

Our total liability to you for any claim related to the website, products, or these Terms shall not exceed the amount you paid to Maite Co. for the specific product or service at issue.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Maite Co. and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of the website or products;
Your violation of these Terms;
Your violation of any rights of a third party.

12. Changes to the Terms

We may update or modify these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page.

Your continued use of the website after changes to the Terms constitutes acceptance of the updated Terms. If you do not agree to any changes, you must stop using the website and services.

13. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or related to them or your use of the website shall be governed by and construed in accordance with the laws of the United States of America and, where applicable, the laws of the state in which Maite Co. is organized, without regard to conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms shall be brought in the state or federal courts located within the relevant jurisdiction, and you consent to the personal jurisdiction of such courts.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions about these Terms, please contact us:

Email: support@maitecompany.com